Hey team, sorry for all my breaks in comms. All that to ask how I can have you verify that my backup file is good? I had to give you all that backstory to ensure I wasn’t leaving out anything critical. Then I could just do a “proper” transfer to my new domain and hosting provider.Īfter following all steps and updating all file names to ensure the manually uploaded backup file showed in WP admin panel……it broke my site as well!! After the support rep asked me to extract the files from the Total Upkeep zip, and I couldn’t do so, they told me there was most likely an issue with the file itself. I decided to repurchase a basic hosting plan with my old hosting provider–hostgator–to see if restoring the backup within their framework would work. I know this must be because I’m now using a different hosting provider with different databases and a lot of other backend stuff I don’t understand (side note: I did replace the “old” restored databases that populated in my wp-config file with the “current” databases from my new WP installation–still didn’t make a difference) Long story short, when I tried to upload the backup finally, it broke me site □. I actually ended up having to get my new host provider to create the path: /home/customer/www//public_html/boldgrid_backup
I really hope this helps TW, please let us know if we can assist you further with anything. If you can paste that log here, we’ll be able to determine what’s causing the failure. You also have the option of restoring your backup using Total Upkeep’s command line utility. Navigate to Total Upkeep > Tools > Logs and look for the log with a filename similar to restore-XXXXXXXX.log and a timestamp corresponding to the restoration that failed. If you run in to any issues try reviewing the restoration logs for failed attempts. You will now see your backup file listed in your Web Server backups.Back in your WordPress dashboard navigate to Total Upkeep -> Backup Archives.Upload your backup file to your backups directory, typically in Home -> boldgrid_backup.Connect to your hosting account via FTP, or by using a file manager in your hosting control panel.As long as you have a functioning backup uploading and restoring your BoldGrid backup file is fairly as simple of a process as you mentioned.
Thanks for reaching out with your Total Upkeep questions.
Includes a customized report with actionable steps. Optimize your website speed and performance. Reduce the risk to your live site by using Cloud WordPress to safely test the impact of new plugins and theme changes. Too-many-to-count advanced customization options along with a visual interface makes it easy to build-to-demand in half the time.Ĭloud WordPress is a FREE development environment to quickly design and build WordPress websites before deploying live. Out-of-the box responsive design.Ī WordPress SuperTheme with fine-grain control over your website design. Pre-filled content for industries like Photography, Real Estate, Music, Marketing and more. Hundreds of beautiful page layout options are possible with BoldGrid’s WordPress Themes. BoldGrid Inspirations now delivers our feature-rich Crio SuperTheme in unique layouts to help you get started faster.